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Contact Center Analytics
This is the process of improving contact center efficiency while maintaining customer satisfaction.

We've found a total of 10 suppliers matching your query

1.)  CallCopy Inc.CallCopy Inc.View Full Page Advertisement Request Brochure
 CallCopy is a provider of Contact Center Software Solutions. Its key offering is the CallCopy Recording System, designed for Quality Monitoring/Coaching and Liability Recording. Other offerings incl...
(Americas - 2008)

 
2.)  Centergistic SolutionsCentergistic SolutionsView Full Page Advertisement Request Brochure
 Centergistic Solutions provides Goal Achieving Metrics™ to help contact centers gain a measurable performance lift in real time. Our mission is to deliver the best set of metrics possible to the peopl...
(Global - 2004)

 
3.)  Business Systems UK LtdBusiness Systems UK LtdView Full Page Advertisement Request Brochure
 Business Systems is the U.K.’s largest independent provider of market leading call, screen and VoIP recording solutions. The company offers unbiased advice on the ‘best fit’ solution from industry lea...

 
4.)  OPEX HostingOPEX HostingView Full Page Advertisement Request Brochure
 OPEX Hosting is a specialist provider of telephony and ‘virtual contact centre’ solutions. Solutions include call recording, predictive dialling, ACD/routing, self-service IVR, customer satisfaction s...

 
5.)  SAPSAPView Full Page Advertisement Request Brochure
 SAP is the world's largest business software company – with more than 48,500 employees at sales and development locations in more than 50 countries worldwide.

 
6.)  VPI (Voice Print International, Inc.)VPI (Voice Print International, Inc.)View Full Page Advertisement Request Brochure
 VPI is a premier provider of integrated call recording, quality management, and analytics-driven workforce optimization solutions for enterprises, trading floors, government agencies, and first respon...

 
7.)  Computertel Ltd.Computertel Ltd.View Full Page Advertisement Request Brochure
 ComputerTel is a communications company specialising in the supply of voice/data recording and quality evaluation solutions, since 1988. We focus on providing cost effective solutions to meet many va...

 
8.)  Customer Servicing SolutionsCustomer Servicing SolutionsView Full Page Advertisement Request Brochure
 Founded in 2002, Customer Servicing Solutions (CSS) delivers operational savings and higher levels of customer satisfaction to small, mid-size and high growth companies. Successfully completing over 5...

 
9.)  eGain CommunicationseGain CommunicationsView Full Page Advertisement Request Brochure
 eGain is the leading provider of multichannel customer service and knowledge management software for on-site or on-demand deployment. For over a decade, hundreds of the world's largest companies have ...

 
10.)  SymmetricsSymmetricsView Full Page Advertisement Request Brochure
 Symmetrics Business Intelligence Solutions software drives reporting, analysis, and performance management in over 500 contact centers around the world. Its flagship nVISION Contact Center Performance...

 

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