Stockholm, Sweden –
Teleopti, a provider of solutions for strategic
workforce management solutions in contact centres, as well as accounting and cost & quality control of voice and IP enterprise networks, today reported the company's 12th consecutive year of organic growth while maintaining profitable. Last year
Teleopti continued to grow organically by almost 10% while showing an operating margin of 15%.
"We are extremely satisfied to increase revenues and margins", says Nils Bildt, Managing Director and founder of Teleopti. "Three factors contribute to last year's performance. We broadened our international presence and were able to attract more customers than ever. We are able to show customers how we can improve their performance, based upon good measured improvements from other customers. And, we invested considerably in Customer Services, as 93% of our customers are willing to recommend us to others"
About Teleopti:
Teleopti is a leading provider of solutions for strategic Workforce and Performance Management as well as Telecom Expense Management.
The company is renowned for developing advanced and user-friendly solutions based on clients’ requirements. Hundreds of enterprises around the world rely on solutions from Teleopti to attain optimal operational efficiency and provide the highest levels of service.
Teleopti, established in Stockholm, Sweden in 1992 operates through a comprehensive network of partners. Visit our website www.teleopti.com to find out more.